❓ Frequently Asked Questions

ck644 FAQ

From deposits and bonus terms to the withdrawal process and live casino — find detailed answers to all your questions in one place.

The most frequently asked questions from ck644 players are compiled here. Each section is organized separately so you can easily find the information you need. If you can't find the answer to your question here, contact us via our 24/7 live chat or email — we are always ready to help.

Deposits

Depositing money to ck644 via bKash is very straightforward. First, log in to your account and go to the "Deposit" section. Select bKash and make the payment to the designated merchant number. Once the payment is complete, confirm it with your transaction ID. If done correctly, the funds will be added to your balance within a few minutes.

Deposits can sometimes take a little time due to network delays. Wait at least 5-10 minutes after the payment and refresh the page. If your balance still hasn't updated, contact us via live chat with your bKash or Nagad transaction ID and a screenshot. The support team will resolve the issue promptly.

The minimum deposit at ck644 is ৳300 — this applies to all payment methods. Whether you deposit via bKash, Nagad, Rocket, or Upay, you must deposit at least ৳300. This limit is the same for both new and regular players.

ck644 does not charge any deposit fees. However, Nagad or any other mobile banking provider may apply a small charge according to their own transaction policy — that is a matter for the respective service provider. No additional amount is deducted on deposits from the site's side.

Yes, Rocket — the mobile wallet from Dutch-Bangla Bank — is fully supported. The deposit process with Rocket is the same as with bKash or Nagad. Log in to your account, select "Deposit", choose Rocket, and complete the payment. Once the transaction is confirmed, the funds will be added to your balance.

Bonus Terms

When you open an account at ck644 for the first time, the welcome bonus is activated automatically on your first deposit. The bonus is 150% up to a maximum of ৳15,000. For example: depositing ৳1,000 gives you a ৳1,500 bonus, bringing your total balance to ৳2,500. No separate code is needed to receive the bonus.

The wagering requirement is calculated on the bonus amount only — not on the deposit. The wagering multiplier is 15x. Example: if you receive a ৳1,500 bonus, you need to wager ৳1,500 × 15 = ৳22,500 before you can withdraw winnings from the bonus. You can withdraw those winnings only after meeting this target.

Bets placed on slots, fishing games, and certain casino games generally count toward the wagering requirement. However, specific table games in the live casino and sports betting may have different contribution rules. Check the Terms and Conditions page for the exact list, or ask directly in the live chat.

Yes, if after accepting a bonus you decide you do not want to meet the wagering requirement, you can notify the support team and the bonus can be cancelled. Keep in mind, however, that cancelling the bonus will also cancel any winnings earned from that bonus. Only your original deposit amount will remain in your account.

Withdrawal Questions

The withdrawal process at ck644 is very fast. After a request is approved, funds typically reach your bKash, Nagad, Rocket, or Upay account within 5 to 30 minutes. If identity verification has already been completed for your first withdrawal, it takes even less time.

Yes, ck644's withdrawal service runs 24 hours a day, 7 days a week. Whether it's 3 in the morning or Friday evening, your withdrawal request will be processed. The support team is also active 24/7, so help is available at any time.

The minimum withdrawal amount at ck644 is ৳800. Withdrawal requests below this amount are not possible. Make sure your balance is at least ৳800 before requesting a withdrawal. For information on the maximum withdrawal limit, see the Terms and Conditions.

After you submit a withdrawal request, it initially stays in "Pending" status because the finance team reviews each request. This is a normal security process. Approval is usually given within 5-30 minutes. If it stays pending for a long time, contact the live chat with your request reference number.

Yes, but you need to meet the wagering requirement first. Once you have completed bets 15 times the bonus amount, your bonus winnings become fully withdrawable. For example, if you received a ৳1,500 bonus, you need to wager a total of ৳22,500. After meeting this requirement, the full amount of your winnings can be sent to your preferred mobile wallet.

Live Casino

Yes, ck644's live casino is fully mobile-friendly. You can join live tables directly from the browser on any Android or iOS smartphone — no separate app download is needed. With a good internet connection, you can play with live dealers without interruption.

In live roulette, a real dealer spins a wheel and releases a ball. You can place bets on different numbers, colors (red or black), or groups of numbers on the betting table. If the ball lands on your chosen number, you win the bet. Each round usually ends within one to two minutes. It's best for new players to start with smaller amounts.

Yes, both games are available in ck644's live casino section. Teen Patti is a popular South Asian three-card game where you need to form a better card combination than the dealer. In Andar Bahar, one card is placed in the middle and you bet on whether the matching card will appear on the "Andar" (inside) or "Bahar" (outside) side — it's simple and fast-paced.

ck644's live casino has tables with different limits for players of various budgets. Players with smaller budgets can start at low-limit tables, while experienced players can move to high-limit tables. The specific limits for each table are shown on screen before launching a game, so it's easy to pick the table that suits you.

Have more questions? We are ready to help

If the answers above are not enough, contact the ck644 support team directly. We provide assistance in both Bengali and English, 24 hours a day, 7 days a week.

Live Chat on site — instant support